Conflict & Problem Solving
Why conflict happens, the pause that stops escalation, finding the actual problem, real solutions, repair — and the line between conflict and harm.
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Why Conflict Happens
Conflict is normal and usually structural — the real causes behind most blowups, and why it isn't automatically anyone's fault.
Pause Before Escalating
Escalation has physics — the exit ramps that stop a disagreement from becoming a war.
Find the Actual Problem
The presenting problem is rarely the problem — digging to the real issue before you solve the wrong one.
Working Toward Solutions
Turning two positions into one problem — the moves that end in agreements instead of winners.
Apologies and Repair
Why sorry-you-feel-that-way starts wars — real apologies, what they contain, and how repair actually works.
The Line Between Conflict and Harm
Normal friction versus unsafe behavior — the line, the warning signs, and the escalation paths that keep you safe.